DELIVERY INFORMATION
Nothing messy. Just clear answers.
Orders are handled in our Melbourne studio within 1–2 business days and shipped through trusted carriers.
We deliver anywhere in Australia.
Standard: 2–6 business days
Express: 1–3 business days
Once your order ships, you’ll receive a tracking link to follow it all the way to your door.
We're in the process of setting up international shipping.
For now, please email us at contact@velven.com.au and we’ll help arrange delivery to your part of the world.
RETURN POLICY
As each order is prepared specifically for you, we’re unable to accept returns.
To help you choose confidently, we offer sample swatches of all our finishes. It’s the best way to see the colour, texture, and quality in person before committing to a full roll.
Not sure what to order? Just reach out — we’re here to help you get it right the first time.